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Frequently asked questions
What is an AI agent in this product?
An agent is a task-focused assistant that can read context, follow rules, and take actions like drafting responses, creating tasks, or routing requests, with approvals where needed.
How is this different from a chatbot?
Can I control what agents are allowed to do?
Do agents use my data for training?
What happens if an agent is unsure?
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Mon to Sat: 9.00am - 8.30pm
Sun: Closed
12:12:21 AM
