Terms of Service
Terms of Service
Get In Touch
Last updated: 6 August 2026
The short version
We manage Amazon advertising and marketplace performance for your brand. You pay monthly. Either of us can end it with 30 days’ notice. We cannot promise specific sales results, because nobody honestly can. We keep your data confidential and never use it to help a competitor. Amazon changes things outside our control and we adapt. If something goes wrong, our liability is capped at what you have paid us.
The rest of this page is the detail. If anything here concerns you, ask before you sign rather than after.
Who these terms are between
“We”, “us” and “Jungle Pundits” mean Jungle Pundits, an Amazon advertising practice based in Montego Bay, Jamaica.
“You” and “Client” mean the person or business engaging us, and anyone accessing this website.
“Services” means the work described in your proposal or engagement letter, together with anything on this website.
By engaging us or using this site, you accept these terms. If you do not accept them, do not use the site and do not engage us. You confirm you are at least 18 and authorised to enter this agreement on behalf of the business you represent.
What we do
We provide Amazon advertising management, account and listing audits, marketplace strategy, and consulting on Amazon performance. The exact scope for your engagement is whatever your proposal says. Where this page and your proposal disagree, your proposal wins.
What we do not do, stated plainly
We are not Amazon and we have no special access, influence or relationship with them beyond what any seller has.
We do not guarantee results. Not a sales figure, not a rank position, not an advertising cost of sale, not a suspension overturned, not a listing reinstated. Anyone in this industry promising you a specific number is either guessing or lying, and we would rather lose the work than do that.
We do not accept responsibility for your Amazon policy compliance. We will advise you and flag risks we notice, but your account is yours and the obligation stays with you.
We do not provide legal, tax or accounting advice.
What we need from you
The work depends on things only you can supply:
Access to your Amazon Advertising and Seller Central accounts at the permission level the work requires
Accurate product, pricing, margin and inventory information
Documentation Amazon asks for, such as invoices or certificates
Decisions and approvals within a reasonable time
If we cannot get these, the work stalls. Where a delay is on your side, we are not able to refund fees for time we were ready to work and could not.
Account access
You grant us access, and you can revoke it at any moment from inside your own Amazon account without asking us. We treat that access as a privilege rather than a right.
We use it only to deliver your work. We do not use it to benefit any other client, including a competitor of yours. We are bound by Amazon’s data policies as well as our own.
Fees and payment
Retainers are billed monthly in advance. One-off projects such as audits are billed in full before work starts unless your proposal says otherwise.
Invoices are due on receipt. If an invoice goes unpaid for more than 14 days we may pause work until it is settled. We will tell you before we pause anything rather than going quiet.
Fees do not include your Amazon advertising spend, which you pay to Amazon directly. We never take custody of your ad budget.
Ending the engagement
Either of us can end a retainer with 30 days’ written notice. No reason required, no penalty, no exit fee. You are not locked in.
You remain responsible for fees covering the notice period. Fees already paid for a month in progress are not refunded, because the work for that month is already underway.
One-off projects are non-refundable once work has started. Before work starts, you get a full refund on request.
We may also end an engagement immediately if you ask us to do something that breaks Amazon’s policies or the law. We would rather lose a client than an account.
Confidentiality
Your sales figures, margins, supplier information, strategy and account data are confidential. We do not disclose them to anyone outside your engagement, and that obligation continues after we stop working together.
The same runs the other way. Our methods, frameworks, checklists and internal documentation are confidential to us.
Anonymised results
We may describe our work in anonymised, aggregated form in case studies, articles and marketing.
The line, and it matches our privacy policy: no client name, no brand name, no product, and no detail that would let a reader identify you, unless you have given us written permission. If we ever want to name you, we will ask, and no is a complete answer.
Who owns what
You own your listings, your creative, your product information, your account, and the reports and recommendations we deliver for your brand. Once paid for, they are yours to keep and use, including after we part ways.
We own the methods, frameworks, templates, tools and internal processes we used to produce them. Engaging us licenses the output, not the machinery behind it.
Anything we build that is genuinely generic, meaning it contains nothing specific to you, stays ours to reuse.
Amazon changes things, and that is not a breach
Our services depend on a platform we do not control. Amazon changes its policies, its advertising products, its fee structures, its reporting and its APIs, sometimes without notice and sometimes in ways that undo work already done.
When that happens we adapt and tell you. It is not a failure to deliver and it does not entitle either of us to a refund. It is the nature of the channel, and managing it is part of what you are paying for.
Services provided as they are
We provide the services and this website as they are, without warranties of any kind, whether stated or implied. We do not warrant that the site will be uninterrupted or error free, that our recommendations will produce any particular outcome, or that information here is complete or current.
Our written guidance and documentation reflect our best understanding of good practice at the time of writing. Amazon moves quickly and some of it will age. You are responsible for deciding whether to act on any of it.
Some places do not allow warranties to be excluded this broadly. Where that applies to you, this section applies as far as the law there permits and no further.
Limit of our liability
Our total liability to you for anything arising out of these terms is capped at the total fees you have paid us in the three months before the claim.
We are not liable for lost profit, lost sales, lost data, business interruption, account suspension, or any indirect or consequential loss, even if we were warned it was possible.
Nothing here limits liability for fraud, or for anything the law does not allow to be limited.
Indemnity
You agree to cover us against claims, losses and reasonable legal costs arising from your products, your listings, your Amazon account conduct, your intellectual property, or your breach of these terms.
Third-party links
This site links to places we do not run. We are not responsible for their content, their practices or their policies. Read their terms before relying on them.
Not poaching each other’s people
For the duration of our engagement and for 12 months afterwards, neither of us will directly solicit the other’s staff or contractors without written consent. This is mutual and deliberately modest in scope. It does not stop anyone answering a public job advert.
Legal compliance
You confirm you are not located in a country subject to United States embargo, and that you do not appear on any United States restricted-party list.
Before either of us starts anything formal, we will first try to resolve the matter directly by email or a call. Most disagreements are misunderstandings and are cheaper to fix in a conversation.
If part of this is unenforceable
If any part of these terms is found unenforceable, that part is narrowed as far as needed to make it work, and the rest stays in force. If we do not enforce something immediately, we have not waived the right to enforce it later.
If these terms are ever translated, the English version governs.
Changes to these terms
We may revise these terms. For a material change affecting existing clients we will give at least 30 days’ notice before it takes effect. Continuing to use our services after that means you accept the revision. If you do not accept it, you can end the engagement under the notice provision above.
Contact
We do not publish a phone number. Email reaches us fastest.
